Legal
Privacy Policy
We collect only what is needed to respond to enquiries, manually review orders and provide support.
We never ask for
- Social media passwords
- OTPs
- Private login details
- Bank passwords or card PINs
We may receive
- WhatsApp number
- Public profile URL
- Package enquiry
- Payment reference screenshot/ID
- Support chat records
Use of information
Information is used for enquiry response, manual order review, payment confirmation, fulfilment, refill handling, dispute resolution and legal compliance.
Third-party sharing
Public profile URLs may be shared with upstream fulfilment providers solely for service delivery. We do not sell customer contact data.
Business communication happens on WhatsApp. WhatsApp’s own privacy and security practices also apply to your communication.
Your requests
You may request access, correction or deletion of personal data, subject to legal and dispute-record retention requirements, by contacting us on WhatsApp.